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Pag-Ibig Muntinlupa Office

Pag-Ibig Muntinlupa, Alabang Branch Contact Details

Office Location Address: 3rd Flr. ARCS1 Sycamore Building, Buencamino St. cor Alabang-Zapote Rd., Alabang, Muntinlupa City
Hotline Telephone Number: 422-3000
Official eMail Address: muntinlupa@pagibigfund.gov.ph
Map and Guide on How to Get There:

47 thoughts on “Pag-Ibig Muntinlupa Office

  1. Judith Sia

    Hi,
    It is my first time to file a multi-purpose loan just this morning (7AM). I had a nice experience with the PAGIBIG crew in Muntinlupa office. This is why I am writing this down. I just did not get the name who attended to me. He is fast and attentive, polite too. There has been an endorsement made with a colleague. The queue and my transaction was also handled well. The office opened 7AM and started accepting the applicants. It is very early work. I hope other government offices is like this. I’d like also wanted to commend the security guard. He is polite and has a high EQ for his customers.
    Thanks for the fast service.

    Regards,
    Ms. Judith Sia

    Reply
  2. yolanda santos

    gud pm ask ko knlg po kng ngaacept kyo ng payment ng housing loan amortization na hindi updated? dtonpo kc ako sa las pinas nkatira malapt n lng po ako sa office ninyo…thanks po

    Reply
  3. dulce

    i just would like to ask if your office in muntinlupa is open during saturdays and if you are accepting payments for home mortgages…thank you

    Reply
    1. Paul solidum

      Unfortunately we are not open during weekends, but we are open as early as 7am Mon. thru Fri. Yes we accept housing payments. thank u.

      Reply
  4. beneth c. zafra

    I cannot contact your branch from the number stated above. Can I have other numbers so that I can follow up my loan application which was forwarded to your office more than a month ago? Thank you.

    Reply
  5. Chuck Sanchez

    DISSAPOINTED!!!

    Why would you hire people who can’t do their job RIGHT!!!

    MY wife went there to apply for a Calamity Loan, 3 weeks ago. The clerk said “you can apply and will be approved as soon as consolidation is done” After 3 weeks my wife came back and was given this ” you can’t apply for a loan due to the APRIL contribution is blank or rather not paid last year.”

    We asked how was this not seen prior to application? the answer” Hindi ko po kasi napinsin” WHAT THE FUCK IS THAT ANSWER? WHY WOULD YOU GUYS PUT US THROUGH 3 WEEKS OF WAITING AND EVEN GIVING CONFIDENCE THAT YOU WILL PROVIDE THE LOAN GIVEN THE CONSOLIDATION IS FINISHED WITHIN 3 WEEKS.

    THIS IS THE MOST STUPID ANSWER COMING FROM A GOVERNMENT DEPARTMENT GRANTING SUCH LOAN, AS IF THE PERSON WHO GAVE THIS ANSWER DOES NOT REPRESENT THE GOVERNMENT ITSELF??!?!?!

    Reply
  6. jhee manalo

    Hi. I would like to ask if there’s any way i can update my employer details in my MDF if ill come and visit your office?I read it online that i would need to visit Pagibig office to have this done coz there’s no way for me to update it online. I previously worked in makati and will start a new work in northgate alabang soon. Can i update it when i visit your office in alabang munti?

    Reply
    1. Paul solidum

      You may fill up a form called Request for Transfer of records and Loaa details to any branches of Pag-IBIG Fund nearest to your residence.Thank you

      Reply
  7. Gilbert Evangelista

    Is there a CSR no. for PAGIBIG that answer’s a call? I need to checked why the renewal of my Multipurpose Loan was rejected. I have paid the previous Calamity Loan for more than 6 months alreadyand the remaining balance is just minimal. I filled my renewal in PAGIBIG Muntinlupa Branch under company’s name. It is very stressful for me to fall inline in a long que while my inquiry is just so very simple, that is why I prepared to just call… But nobody answers may call. The phone is just keep on ringing!!!

    Reply
    1. EDGARDO CUIZON ABING

      Sir/Ma’am:

      May I be apprised status of my application for retirement and/or return of contribution. I filed my application with Pag-ibig Ayala Cebu last February 2, 2016 and to-date, I never received positive feedbacks despite several follow-ups.

      My officemate who also filed his application on the same date already re ceived his retirement benefits on the first week of March.

      Hope to receive your reply.

      Thanks

      EDGARDO CUIZON ABING

      Reply
  8. Jun Landicho

    Muntinlupa Branch walang kwenta contact number 7-5 pm busy line…sayang pinapasahod dyan sa operator. pwde na yan tanggalin.

    Reply
  9. Pamela M. Ramos

    I have submitted my multi purpose loan in Pag Ibig Alabang Branch last June 2, 2016. I’ve informed the representative that my company’s main address is Makati and asked if it’s ok to submit my filled out form, signed by our HR with my one month pay slip to satellite branch. Until now, no one gives me a definite answer where my paper is. I have called Pag Ibig hunt line and got NOTHING. Rather I was speaking with a third party provider to answer for Pag Ibig. We are tax payers. Pag Ibig deducts our contribution on time EVERY PAY PERIOD. When it is time for us to use our money, this agency can’t deliver quality service. Is this how you treat people who diligently work to pay for this agency? JUNE 2 when I submitted my application and no one can answer WHERE my application is. I don’t know if you have concerns with your CONTRIBUTORS the hassle we have to go through to comply with your POLICY. You don’t value your customers time and effort. I have an existing housing loan that I have to pay on time. if I fail to process that payment for a week or so, you charge me interest, if not you do all sorts of follow up to the point haranguing us to make sure we pay, otherwise we will lose our house. We comply to your demand and we understand for the business or agency to work. Where is your consideration to you clients? I need answer. WHERE IS MY LOAN APPLICATION?

    Reply
  10. alvin domingo alvarez

    Good day,

    I just received confirmation through SMS that I’ve been approved of my loan and that the proceeds have been deposited to my bank account.

    Our benefits team have coordinated with your office to redirect the cash card at the Kamuning branch since I work at the Commonwealth branch of HSBC.

    Is it possible to go to any Landbank and present them my ID’s so that I can withdraw the money over the counter?

    And may I know the status of our request as this loan is needed for tuition fee payment, appreciate your response on this.

    Regards,

    Alvin Alvarez
    HR Service Delivery Analyst
    HRDirect

    Reply
  11. manuel alcantara

    ask ko po kung pwede ako mgbayad ng bahay nmin sa muntinlupa branch khit tga calamba ako mbbigyan ba ko ng payment order form kse delay nko ng 2mos n hulog thank u

    Reply
  12. Sally javier

    Ask ko lng po kung paano mag apply ng pag ibig if andito po ako sa ibang bansa … Gusto kopo kasi mag apply kaso wala ako idea kung anu mga requirements

    Reply
  13. Sheela Ribo

    Hi! pwede po bang ipadala thru post office yung sa pagibig LOYALTY card? thanks. or if ever, authorization?

    Reply
  14. Jennefer Deligero

    Hello po, pwede magtanong pasay branch kasi kami lage ngbabayad ng contribution at loan, tanong ko lang kung pwede po ba sainyo magsubmit ng loan application sa office nyo po at kung pwede po ano reguirements po.sana masagot nyo po ako, maraming salamat po

    Reply
  15. judy ann fredo avengoza

    mam gusto ko lng po sana malaman ang mid no. ko judy ann fredo avengoza po ito… ito po no q 09101444478/09097944255 slmat po

    Reply
  16. Emilyn

    DISSAPOINTED!!!

    Nagpaconsolidate ako ng contributions from my previous employer and from my currecnt, more than one month ago na, but until now di pa daw consolidated. The processing time is 1-3 weeks pero since interbranch lang yung sa akin dapat ay 1 week lang ok na. Ilang beses na rin ko nagfollow up pero pare-pareho ang sagot ng mga nakakausap ko. “Based daw sa system nila ay di pa consolidated and since iba daw ang system nila compared sa gamit ng branch hindi daw nila makikita ang problem.” Paano ko maayos if di nila masabi kung anong problem. Bakit kasi di na lang kayo maging kasing automated ng SSS. Kaya nga ng SSS bakit kayo di nyo magawa. PInapahirapan nyo pa yung memebers nyo, eh contribution naman nila yung pinag uusapan.

    Reply
  17. juliovillaceran

    mam ..ser…gusto ko po mg avail ng housing loan..pwde po b yung. s kakilala yung bhay ibenebenta lng nla tpos gsto ko i loan s pag ibig housin loan ko..posible po kya..inform nyo nmn po ako… tga muntinlupa po ako..at dun din ako mg loan…sna mapansin at may mkausap po ako…message nyo lng po ako along messenger o fb…for reply salamat po..

    Reply
  18. EmericRayusan

    Sir/Ma’am
    ask ko lng po kung ano kaya ang process (HOUSING LOAN) kapag magpapagwa ng bahay. Actually meron n pong bahay n nakatayo. gagawa lang po sana kmi ng extension pero dun parin po sa bahay namin na yun.

    Reply
  19. Cess

    Hello po, kinuha ko po today yung citi prepaid card ko pero walang ung papel stating my temporary tin so tumawag po ako sa 7893111 pero walang sumsagot. Panu po kaya to? i badly need the money na po kasi. Salamat

    Reply
  20. jomar B. Alvarez

    Gud pm, ask ko lang po kung pano po mag ka i.d ng pag ibig at anung requirements? At saang branch pwd pumunta?

    Reply
  21. Diane Noble

    Are you open every weekends? Or at least saturday? And What time are you going to be open? Also, if I cannot get my i.d personally, can I ask someone to get it for me? Thank you

    Reply
  22. Alyssa

    Hi ,kapag po ba may narecieved na txt na credited na Yung loan , pero wala pa Kong cash card . Pwde ko na po ba kunin yung card sa branch ?

    Reply
  23. Junie P Amolo jr.

    ask ko lang po kung pwede ako tumawag dito sa contact 556 5167 – 69 para mag update sa loan ko.
    salamat po

    Reply
  24. sherwin

    Hi,
    I am 7 mos delayed with my amortization and when I went to your office last December 2017 to make 1mo payment, the cashier accepted my payment. Now I went back this January 2018 to pay 2mos to update my account.The cashier did not accept my payment asking me to call the collection agency before making the payment. I am curious what happened. I just made a payment last month.I went to payment screening first and did not tell me about that instead told me that I can proceed and make a payment to the cashier. Before you can go to the payment screening you need to get in line first to the guard to get a number and get in line again to the payment screening counter. After that you will need to get in line again to the guard to get a number before proceeding to the payment cashier wherein you need to wait for your turn again.ending up that the cashier will not accept the payment. The screening staff should have done that already to avoid hussle and long que. Can you give me an explanation please.

    Reply
  25. charity torillas

    hi..muntinlupa branch.ask ko lang kung pwede ma inquire ang status ng isang bahay kung totoong nahuhulogan ng may ari

    Reply
  26. Edna Tibor

    Good Morning Pag Ibig Branch Muntinlupa Sabi nyo po 7-10 days macredit na po sa Cash Card na binigay nyo sa akin yung laon ko po, pero nung tumawag ako sa customer service kahapon wala pa daw na pafile sa record nyo na loan application ko so nageexpect pala ako sa wala. Kaya po ako nagloan kasi need ko po ng pera tapos sasabihin wala ako na file.

    Reply
  27. Mailyn E.Masangkay

    Ng pa merge po ako,ang sabe nila 1 month ang process,then ngpasa din po ako ng loan,ask ko lang po kung ilang weeks ang process ng loan ko.
    Nka 1 month n po ung pa merge ko nitong april 14,2018.salamat

    Reply

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